TLS International privacy notice

Effective date of this Privacy Notice: June 13, 2016

Introduction | Personal Data | Your rights | Social media | Changes to this privacy notice

Introduction

This Privacy Notice applies to the personal data of consumers that is collected or used by TLS International. We appreciate the interest you have shown in our company, products and services by visiting our website www.tls-led.com or related communication channels, including, but not limited to, our social media pages and/or channels and blogs. This Privacy Notice applies to all the personal data we collect when you interact with TLS International, such as when you visit our website, when you use the products or services offered by TLS International, when you purchase products of TLS International, when you subscribe to newsletters, when you contact customer support etc. This includes, without limitation, all online and offline collections of all types of personal data.

Why we ask you to share your Personal Data

We ask you to share your personal data with us for purposes including, but not limited to:Buying our products;Receiving information about TLS International products and services;Participating in TLS International online communities, including our social media channels/pages and blogs;Storing your preferences for future interactions and communications from TLS International;Helping us to develop products and create campaigns that are designed around you, optimize customer services and continuously improve our website;Helping us to improve products and services, and allowing TLS International to keep you informed of, or involve you in testing of, new products and services;Resolving consumer and/or product issues;Receiving personalized messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the TLS International website/social media/blogs. For more information on how we use cookies, click here

We generally process your personal data only for those purposes that we have communicated with you. If we use it for other (closely related) purposes, additional data protection measures will be implemented if required by law.

Type of Personal Data we may collect

When you interact with TLS International, for instance by registering, purchasing a product or interacting with TLS International via our Pages (e.g. "like us on Facebook"), we may ask for or receive certain data, such as:
  • Your name;
  • Your email address;
  • Your telephone number;
  • Your usage of and activities on our Pages;

In addition, we may collect personal data via cookies or similar techniques, including, but not limited to:

  • Your IP address;
  • Your cookie ID;
  • Your web browser;
  • Your location;
  • The web pages you visit on our websites;
  • Etc.

Different ways we collect your Personal Data

You can share your personal data with TLS International in several ways, including, but not limited to:
  • Registering as a member;
  • Registering a purchase;
  • Your communications with TLS International. These can be product- or service-related, and may include the contents of your questions to us, or requests you addressed to us;
  • Communicating with one of our TLS International Customer Care representatives by email or phone or in writing;
  • Ordering a product;
  • Participating in a promotion, game or competition;
  • Participating in a social media activity related to a TLS International promotion (for example clicking "like" or "share");
  • Asking to receive messages on your mobile phone/device;
  • Subscribing to a TLS International newsletter;
  • Voluntarily participating in product testing or surveys;
  • Social sign-on (using your Facebook or LinkedIn credentials, for example, to create an account or log on);
  • Cookies placed on your computer or mobile device when you visit our websites;
Social Listening: TLS International may search the Internet for relevant and publicly available content and use it to improve its products or services, resolve consumer issues and provide targeted marketing. TLS International may also obtain your personal data if you are a customer of a TLS International partner. Personal data may also reach us when we purchase another company of which you are a customer. If you do not want TLS International to use your personal data that has not been provided by you, you may let us know at any time by contacting us at info@tls-led.com.

Your rights

Once you have provided us with your personal data, you have reasonable access to that information so that you can update, modify or, if legally possible, delete it. For our File Manager, you may do this by logging into your account and accessing your "settings", where you can also change your preferences relating to how TLS International communicates with you. You may also make these requests regarding your personal data by contacting TLS International at info@tls-led.com.

You will also be provided with an opt-out opportunity when necessary and we will comply with any local legislation.

We encourage you to keep your personal settings and personal data complete and current.

Your choices

We want to know you better so we can serve you better while at the same time respecting your choices about how we use your personal data. If you do not want us to send you personalized offers or information, you can let us know by checking the appropriate box on the registration form or by selecting "opt-out" on emails you receive.

Where local law requires it, we will ask you to "opt-in" or affirmatively consent to the processing of your personal data. For example, where local law so requires, we will only send you newsletters if you have subscribed to them. Similarly, where local law so requires, we will ask you to "opt-in" before using sophisticated profiling techniques.

Social media

When you participate in various social media forums like Facebook, Twitter, Pinterest, Instagram etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).

TLS International is bound by the privacy practices or policies of these third parties, as well as our own and this Privacy Policy, so we encourage you to read the applicable privacy notices, terms of use and related information about how your personal data is used in these social media environments.

Also, depending on the choices you have made regarding your settings on various social media sites (and/or in combination with your settings on the TLS International pages), certain personal data may be shared with TLS International about your online activities and social media profiles (e.g. interests, marital status, gender, user name, photo, comments and content you have posted/shared etc.).

Linking to other websites

During your online journey across our website, you may encounter links to other websites for your convenience and information. These websites may operate independently from TLS International, and may have their own privacy notices, statements or policies. We strongly suggest that you review them to understand how your personal data may be processed in connection with those sites, as we are not responsible for the content of non-TLS International-owned or -managed sites, or the use or privacy practices of those sites.

How we protect your personal data

We recognize and take seriously our responsibility to protect the personal data you entrust to TLS International from loss, misuse or unauthorized access. TLS International uses a variety of security technologies and organizational procedures to help protect your personal data. For example, we implement access controls, use firewalls, secure servers and we encrypt certain types of data, such as financial information and other sensitive data.

Changes to this privacy notice

The services that TLS International provides are always evolving and the form and nature of the services that TLS International provides may change from time to time without prior notice to you. For this reason, we reserve the right to change or add to this Privacy Notice from time to time and will post any material revisions on our website.

We will post a prominent notice on our privacy notice page to notify you of any significant changes to this Privacy Notice, and will indicate at the top of the notice when it was most recently updated. We encourage you to check back often to review the latest version.

The new Privacy Notice will be effective upon posting. If you do not agree to the revised notice, you should alter your preferences, or consider stopping using the TLS International page. By continuing to access or make use of our services after the changes become effective, you agree to be bound by the revised privacy notice.

How to contact us

Contact us at info@tls-led.com or surf to our contact page.